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Address Merged/Incorrect address

ScenarioMerged Address
OpeningWelcome to Urban Company! I'm [Associate Name] How may I assist you today?
Canned ResponseI regret the confusion this has created here. Please allow me 2 minutes to fetch up your profile and check the same.
Canned ResponseThanks for waiting. I really appreciate your patience.
SCENARIOCustomer says the professional has reached a different location but I have placed a booking for a different location
Canned ResponseI would like to inform you that the address for the current booking that you have placed is _________ . Could you please confirm me the same.
Canned ResponseI understand the hassle this has created here. Sometime while placing the booking GPS captures the incorrect location due to which two addresses get merged. This happens quite rarely. I understand that it is far from ideal however, rescheduling the request will not solve it. We will need to scratch this completely and create a fresh request with correct address. I can guide you on the call right away. 
Canned ResponseTo make it up to you, I can arrange for 100 UC credits that you can use on the new booking as our token of appreciation for your continued business. 
Canned Response"Please find the TnCs of Urban Company below :
1. 1 Urban Company Credit is equal to Rs.1
2. Validity is of 365 days
3. Urban Company Credits can be used in any category while creating the booking with prepaid mode of payment.
UC credits get credited within 24 hours.
"


Step 1 - We will ask customers to turn off the GPS.

Step 2- Ask the customer to select the landmark nearby his/her home manually without using the current location.

                        

                                                                                                         

 

Step 3- Ask the customer to place a booking over the call.


Step 4- While selecting the address ask the customer to delete all the previous addresses. Customers need to click on 3 dots in front of the address and then delete the address. Ask the customer to then add another address.


                                                                                


Step 5 - Ask customer to proceed.


Step 6 - Check on the request page if the address and location is correct.