SJ OTP
| Opening | Welcome to Urban Company! I'm [Associate Name] How may I assist you today? | |||
| Canned Responses (Level 1) | Please allow me sometime to check the details in this regards. | |||
| Agent Action 1 | Check the dashboard | |||
| Canned Responses Level 2 | Dear customer we would like to inform you that the Start Job otp for your current service is XXXX. | |||
| Canned Responses Level 3 | Closing script Hope we are able to help you today , feel free to reach out if any further assistance required , Thanks for connecting with Urbancompany. | |||