Payment TnC - Banglore City
| Opening | Welcome to Urban Company! I'm [Associate Name] How may I assist you today? | |||
| Canned Responses (Level 1) | I apologize for the inconvenience caused to you. Herby sharing with you the T and C for the payment. | |||
| Canned Responses (Level2) | 1.Please note that users are expected to make 100% of project value as upfront payment before project starts. 2. 35% of the payment needs to be paid on the Urban Company app on the day of confirming the project to the Urban Company Associate.. 3. Balance 65% of the project value needs to be paid by the user on the Urban Company app on the day of actual project start. 4.Note that failure to comply with timelines for making the second payment will result in Urban Company cancelling the project.6 Urban Company will withhold previous 35% payment made by user as compensation for cost incurred in procuring material for the user’s site.In case of cancellation and Urban Company withholding the 35% amount, the user reserves the right to withhold the material delivered to the user site. | |||
| Canned Responses Level4 | Closing script Hope we are able to help you today , feel free to reach out if any further assistance required , Thanks for connecting with Urbancompany. | |||