Edit Invoice
| Opening | Welcome to Urban Company! I'm [Associate Name] How may I assist you today? | |||
| Canned Responses (Level 1) | Request you to please elobrate the concern | |||
| Canned Responses (Level 2) | We regret to inform you that we can't make any amendments in the invoice. | |||
| Thank you for sharing the required information with us. Please allow me sometime to check May I place your chat on hold for 2 minutes | ||||
| Canned Responses Level4 | Closing script Hope we are able to help you today , feel free to reach out if any further assistance required , Thanks for connecting with Urbancompany. | |||