Cx-Painting
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Level 1
(
15
)
Detailed Bill Required
SJ OTP
Payment TnC - Banglore City
Payment T an C not informed
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Level 2
(
2
)
Allocation not done/NR
No show
Pre Service
(
4
)
Survey cancellation and Fulfillment cancellation
Address Merged/Incorrect address
Professional unable to start the Job
Cancellation Charges
NR/NS
(
1
)
No Show
Ongoing job
(
3
)
NO supervision
quality issue
Work delay
Poor service
(
2
)
Poor service
SME rework sop
Common chat
(
1
)
Common Chat Templates
Agitated CX
(
1
)
Agitated CX
Damage
(
1
)
Damage
Critical Escalation
(
1
)
Critical Escalation
Cross POD Callback_CX
(
1
)
Callback Sheet_CX